The new Uber will allow passengers and drivers to communicate directly in the application
Popular Uber call service on Friday announced a new application feature that will allow passengers and drivers to communicate using the built-in chat right in the application. This is reported in the official blog of the company.
So, for example, a passenger can write to the driver his exact location or provide other useful information. You can do this in the menu "Contact the driver", where the section "Chat" appears. The driver will receive a message using a push notification.
Earlier, in order to communicate with drivers, Uber customers had to either make a phone call or write an SMS, the new method would considerably simplify and speed up communication. Also, the driver will be able to contact the passenger if the latter, for example, left things in the car.
An updated version of Uber will be available in the App Store for the next few weeks, including in Russia.